Privacy Policy

Effective Date: 25/10/2025
Last Updated: 25/10/2025

1. Introduction

Welcome to TechTwink Solutions India Pvt. Ltd. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

A. Personal Information:

• Name, email address, phone number, postal address, and company details.

• Billing and payment information when you purchase our products or services.

• Any information you voluntarily provide when contacting us or filling out online forms.

B. Technical Information:

• IP address, browser type, operating system, and device information.

• Usage data such as pages visited, time spent on the website, and referral sources.

C. Service-Related Data:

When we install, repair, or maintain your devices (such as laptops, desktops, projectors, printers, or CCTV systems), we may collect necessary technical information to diagnose and provide services efficiently.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.

• Process orders, payments, and service requests.

• Communicate with you regarding your inquiries, support requests, or updates.

• Improve our website, products, and customer experience.

• Send service-related notifications or promotional offers (only with your consent).

• Comply with legal obligations and prevent fraudulent activity.

4. How We Share Your Information

We do not sell, rent, or trade your personal data.
However, we may share your information in the following cases:

• Service Providers: With trusted third-party partners who assist us in operations such as payment processing, delivery, or technical support.

• Legal Requirements: When required by law, court order, or government authority.

• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, loss, misuse, or alteration.
However, no data transmission over the internet can be guaranteed to be 100% secure. You use our services at your own risk.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal data.

• Request correction or deletion of your information.

• Withdraw consent for marketing communications.

• Object to or restrict certain data processing activities.

To exercise these rights, contact us using the details below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

9. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

TechTwink Solutions India Pvt. Ltd.
📧 Email: support@techtwinkindia.com
📞 Phone: +917483261920